Our mission is to be transparent and open about how we use your data to help provide you with our service, and we welcome your feedback.
We believe your personal data belongs to you, and should stay under your control.
All our products and services are built with Privacy by Design and by default; we always apply the highest security to data, and treat it with respect.
How we communicate this:
In this notice, we share how we handle your personal data when you sign up and use our apps, service messaging, platform and website at Gate Guardian LTD.
Where we say “we” and “us”, we mean Gate Guardian. Where we say “third party” that means anyone who is not you or us. This could be another person or organisation.
We regularly check, review and update our Privacy Notice and include this in updates to our App, so you always know where you stand in our relationship.
We last updated this notice on 10th July 2019.
Who we are:
Zora is an app developed by Gate Guardian limited, a company registered in the UK number 11730816.
What information we collect:
We try to keep any personal data we collect to the minimum required in order to deliver our service. You may provide some information yourself, in the form of:
We collect some technical information automatically:
Our website will collect your IP address, and note which browser and device you use, whichwe use to improve the service
Our apps will collect and store information on your device (anonymous data simply used for crash reports)
Why we collect information and what we do with it:
We need to have a valid reason to use your personal information. It’s called the “lawful basis of processing”, and it simply means the information we need to use to give you a professional service.
We collect information about you so that we can:
Deliver the right services for you
Keep in touch
Ensure security and integrity of your account and data
Provide metrics on use of our service to customers
Plan, develop and improve our services
Sometimes we might ask your permission to do things, like when you subscribe to an email. Other times, when you’d reasonably expect us to use your personal information, we don’t ask your permission, but only when the law says it’s fine to use it, and it fits with your rights.
How we store and share information:
We only hold the personal data from you which we need in the context of the service we are providing, for as long as that is necessary. We’ll always let you know how long we keep it for, and keep a record of how and when we deleted it.
The personal data you provide is stored separately from us and encrypted.
You choose if you want Zora to share information with third parties, and it will be in specific circumstances, such as:
Valid requests for information
Suspected or confirmed identity fraud or other offences
To verify your details
We use several companies and services to support our platform. We carefully select these companies, and only share with them what they need to help us provide our service. They include: Fathom & WordPress
You can see and have the right to request all the information we hold on you by accessing our products and sending a request to us at Gate Guardian, or by making a request to the address below.
If you need to correct or update your information, you can do so, in the same way.